Refund Policy
Last Updated: March 27, 2026 · Questions: support@finbeauty.app
FinBeauty provides free preview access to select curriculum content before any purchase is required. We encourage you to explore the platform before committing to a subscription or purchase. Because our content is delivered digitally and is immediately accessible upon payment, our refund policy reflects the nature of digital goods.
1. All Sales Final Once Content Is Accessed
Once you have accessed any purchased content — including but not limited to lessons, modules, quiz results, certificates, or financial tools — your purchase is final and no refund will be issued. This applies to all purchase types: monthly subscriptions, lifetime access, and school seat codes.
We stand behind the quality of our curriculum. If you have a question or concern about the content before purchasing, contact us at support@finbeauty.app and we will help you determine whether FinBeauty is right for you.
2. Monthly Subscriptions
Monthly subscriptions automatically renew at the end of each billing cycle. You may cancel at any time through your account settings, and your access will continue through the end of the current billing period. We do not issue partial refunds for unused days remaining in a billing cycle.
If you believe you were charged in error — for example, after cancelling your subscription — contact us at support@finbeauty.app within 7 days of the charge and we will review the billing record.
3. Lifetime Access
Lifetime access purchases are one-time, non-recurring, and non-refundable. By purchasing lifetime access, you acknowledge that you have reviewed the available preview content and understand what is included in your purchase.
4. School Seat Codes
Seat codes purchased by schools or administrators are non-refundable once delivered. Seat codes that have been activated by a student are non-refundable under any circumstances.
If your seat codes were not received within 24 hours of purchase, contact us immediately at support@finbeauty.app with your order confirmation and we will resolve the issue promptly.
5. Exceptions
We understand that circumstances vary. The only exceptions to this policy are:
- A technical error on our part that prevented you from accessing content you paid for, where the issue was not resolved within a reasonable timeframe
- An unauthorized or duplicate charge that can be verified against your billing record
Refund requests under these exceptions must be submitted within 7 days of the charge date. We do not grant exceptions based on change of mind, lack of use, or dissatisfaction after content has been accessed.
6. How to Contact Us
To submit a billing inquiry or request a refund under the exceptions listed above, email us at:
Please include your full name, email address associated with your account, your order confirmation number, and a description of your request. We respond to all billing inquiries within 3 business days.